FAQ's and Services Offered

Location: 7358 Manchester Rd. | Maplewood, MO 63143 | 314-932-1475
Store Hours:  Tuesday - Friday 11-5 | Saturday 10-4

Important Announcement and BIG CHANGE regarding our Services
As of January 31, 2023 Sole Survivor is not taking on any repairs, restoration, or custom projects.

  1. Why are you no longer taking custom or restoration jobs? 
    The reason for discontinuing other projects is because Steve's time (our lead leather artisan) and Kay's time (Sole Survivor owner and skilled leather artisan) will be fully booked with teaching & training the next generation of family leather artisans and preparing them to take over in the coming years. This is a process that was begun over 10 years ago and is continuing today so that they will be able to continue making a living at the art of designing and making leather goods and so carry on the Sole Survivor legacy for another 40 years!
    May 2023 Update - Sadly, Steve passed away on March 27th.  We will carry on with our leatherwork but we will no longer be able to offer repairs or custom work of any kind.

  2. Can I place a custom order with Sole Survivor?
     The workshop is fully booked with making good to fill the store. Therefore, we are unable to take any customer orders. We are happy to try to help you find something to suit your needs from our items in stock.

  3. Can I place a custom belt order with Sole Survivor?
    We are no longer taking custom belt orders. We are happy to try to help you find something to suit your needs from items in stock.

  4. What about monogramming?
    Monogramming services are suspended for now as we get used to a new normal without Steve.  When we resume this service, please note that monogramming is only available on items purchased from Sole Survivor.

  5. Can Sole Survivor items be shipped?  Yes, we can ship items you purchase in our store to any U.S. address.  Cost usually ranges from $9 for small items to $25 for larger items like satchels/briefcases.

  6. Which items in the shop are made by Sole Survivor? 
    All of our leather goods (with the exception of jackets and gloves) are designed and made in the store's workshop by Steve & Kay and Annie, and one apprentice/assistant.

  7. Who designs Sole Survivor Leather goods?  
    All of our belts, bags, wallets and other accessories are designed in house - sometimes collectively and sometimes individually - by family members, Steve, Kay & Annie Rye. We start with a sketch. Then make the pattern.  Next we consider leather and hardware. And finally we make the item.  Throughout this process, there are many questions to consider regarding form and function.  It typically takes 2-3 weeks of conversations, sketches and sampling before we finally make a prototype. Learn more about our process by visiting the Artisan Notes Page

  8. Where are Sole Survivor's leather jackets & gloves made? 
    Sole Survivor does not make the leather jackets and gloves in house - they are made overseas by experienced manufacturers. As leather experts, we are very pleased with the quality of the leather and hardware used, as well as the unique and fashionable designs.

  9. How do I take care of my new Sole Survivor Leather item?
    Many of our leathers need little care or attention and can be wiped with a slightly damp cotton cloth. Others benefit from a monthly or bimonthly light cleaning and conditioning. Sole Survivor rarely recommends oil or saddle soap.  If you are in doubt, we are happy to advise. Bring your leather item in and Steve or Kay will be happy to take a look.

  10. Do you sell leather or scraps? YES! Once a year we have a Scrap & Hide Sale. Our next Leather Scrap and Hide Sale will take place in April 2023. CLICK HERE TO FOLLOW THE EVENT PAGE and say you'll come!

  11. What about classes? 
    Sole Survivor does not offer classes.

  12. Where can I park in Maplewood?
    Free parking is available in the parking lot across the street as well as on Manchester and also behind the building off Marietta.