FAQ's and Services Offered
| Winter Hours
Please do wear a mask or face covering of some type when you come. We will be masked for your continued good health! Hand sanitizer will be available as well as latex gloves for those who desire to use them. Click here to learn more
1. Do you offer private shopping hours? YES. if you prefer a private shopping experience please call the store or email firstname.lastname@example.org
2. Do you offer any services? YES - on SATURDAYS, Leather artisan, Steve Rye is available in the store to meet with you regarding your restoration/repair needs. Steve has 40+ years of experience and has worked on virtually every kind of bag and accessory bringing them back to their original glory or better! Steve is available for drop-in consults on Saturdays between 10a.m and 12 noon or you can make an afternoon appointment on Saturdays at 1, 2, or 3 pm. Just call the shop 314-932-1475
See the menu below for pricing and exact services offered. For other general leather repairs, equestrian, furniture, or shoe repair, we will refer you to someone locally who can help with your items.
3. Can I place a custom order with Sole Survivor?
Unfortunately, we cannot accommodate most custom orders at this time.
The exception is BELTS and KNIFE CASES. If you need a custom belt or knife case/sheath, our head leatherworker is available for drop-in consults on Saturdays between 10a.m and 12 noon or you can make an afternoon appointment on Saturdays at 1, 2, or 3 pm. Just call the shop 314-932-1475
4. What about monogramming?
Sole Survivor offers monogramming services on items that we make. We cannot offer monogramming on items purchased elsewhere.
5. Can Sole Survivor items be shipped?
Yes, we can ship items you purchase in our store to any U.S. address. Cost to be determined at time of purchase and usually ranges from $9 for small items and $20+ for larger items like satchels/briefcases.
6. Where are Sole Survivor's leather jackets made?
Sole Survivor does not make the leather jackets in house. They come to us from experienced manufacturers. As leather experts, we are very pleased with the quality the leather and hardware used, as well as the designs.
7. Which items in the shop are made by Sole Survivor?
All of our leather goods (with the exception of jackets, footwear and gloves) are designed and made in the store's workshop by Steve & Kay plus AnJuan, Steve's assistant of 3 years. This means ALL of our hats, belts, bags, wallets, journals, etc. are made in house. Annie Rye, Steve and Kay's daughter, is also one of the designers and artisans. Annie makes many of our leather bags at her private workshop.
8. How do I take care of my new Sole Survivor Leather item?
It depends on what kind of leather it is. Most of our leathers need little care or attention and can be wiped with a slightly damp cotton cloth. Others benefit from a monthly or bimonthly light cleaning and conditioning. Sole Survivor rarely recommends oil or saddle soap. If you are in doubt, we are happy to advise. Bring your leather item in and Steve or Kay will be happy to take a look.
9. Do you sell scrap leather?
There is no such thing as a scrap to us, therefore we do not have any scrap leather for sale. (Yes, in the past we have held scrap sales but that was when we had a robust wholesale belt business that generated more scrap than we could use.)
10. What about pieces? Do you sell pieces of leather?
Sole Survivor does not sell pieces of leather or supplies for leather crafters or home projects. We suggest you go to Tandy Leather in South County.
11. Can you sell me hardware and other supplies for my projects?
Sole Survivor does not sell materials and supplies for leather crafters. We suggest you go to Tandy Leather in South County.