BAGS - $12 Small Casual/Soft Casual
COATS/JACKETS- $20 Flat Rate
DELIVERY TIMES Because many items are made to order, the actual shipping date can be up to two weeks after placing the order.
ORDER TRACKING If you provide a valid email address when you order, you will receive email confirmation with the order details. When the order ships, you will receive another email with tracking.
Please note: It may take 24 hours before tracking information appears on the carrier's website. You didn't get any emails from us? CHECK YOUR SPAM FOLDER or call us at 314-932-1475.
IMPORTANT - Items to be returned must be in new and unused condition and having been in a pet free and smoke free environment. Items that are returned smelling of smoke or covered in pet hair or that show clear evidence of being worn or used cannot be accepted for return and will be sent back to you.
Retail Store Holiday return policy: Want to make a return or exchange? Please remember to bring your receipt - it will be required! The window for holiday returns or exchanges closes Saturday, December 30, 2023.
Online orders may be returned or exchanged within 7 days of delivery.
These items cannot be returned: Holiday Bells, Art pieces, Survivor Perfume, Artisan Collection leather bags, any items customized or altered specifically for you, and clearance priced items.