Shipping/Returns

SHIPPING

At this time Sole Survivor ships only to USA addresses
BELTS, WALLETS, SMALL GOODS - $9 Flat Rate
BAGS - $20 Large Bags/Couture Collection/Structured/Briefcases etc.
BAGS - $9 - Small Casual/Soft Casual
FOOTWEAR - $12 Flat Rate
COATS/JACKETS - $12 Flat Rate

DELIVERY TIMES  Because many items are made to order, the actual shipping date can be up to two weeks after placing the order.  
ORDER TRACKING If you provide a valid email address when you order, you will receive email confirmation with the order details.  When the order ships, you will receive another email with tracking.
Please note: It may take 24 hours before tracking information appears on the carrier's website.
You didn't get any emails from us? CHECK YOUR SPAM FOLDER or call us at 314-932-1475.

RETURNS

BELTS & WALLETS purchased online can be returned within 2 weeks in new, unused condition. Please call for a return authorization number.  
FOOTWEAR & LEATHER JACKETS purchased online at regular price can be returned within 1 week in original packaging in new and unused condition. Please email kay.rye@solesurvivorleather.com to request return authorization.

LEATHER BAGS, JEWELRY & BUCKLES are final sale items and cannot be returned.  A customer service representative will be happy to offer guidance on your purchase before buying online.  Please email kay.rye@solesurvivorleather.com prior to ordering.
DISCOUNTED and CLEARANCE items are final sale and cannot be returned or exchanged.